Frequently Asked Questions
Do you have a physical shop / Where can I buy or view your products?
We're an online business, so unfortunately, we do not operate from a physical shop space or office. However, we stock our products on consignment at multiple locations across Singapore. Besides purchasing our items directly at our online shop, you can also head down to any of the retail locations below.
If you are new to our figurines, we encourage you to make your way down to see them in person. You need to hold them in your hands and view them up close to appreciate their fine details and craftsmanship.
Note:
- Customisation of formation badges for soldier figurines can only be done for purchases at our Online Shop.
- Please check with respective stores for stock availability & business hours.
Miniature Stories Online Shop
(All merchandise & formation badge customisations)
Lifestyle Mart @ The Chevrons (Soldier & Heritage Figurines & Military Souvenirs)
The Chevrons
48 Boon Lay Way, S (609961)
Nearest MRT Station: Jurong East
Lifestyle Mart @ SAFRA Punggol (Soldier & Heritage Figurines & Military Souvenirs)
9 Sentul Crescent, S (828654)
Level 2
Nearest MRT Station: Punggol >> Sam Kee LRT
Books Kinokuniya (Soldier & Heritage Figurines & Selected Military Souvenirs)
Takashimaya Shopping Centre
391 Orchard Road, #04-20 Ngee Ann City, S (238872)
Nearest MRT Station: Orchard
Toy Outpost Vivocity (Selected Soldier & Heritage Figurines, Military Souvenirs)
Vivocity
1 Harbourfront Walk, #02-32/33, S (098585)
Nearest MRT Station: Harbourfront
Toy Outpost Plaza Singapura (Selected Soldier & Heritage Figurines, Military Souvenirs)
Plaza Singapura
68 Orchard Road, #07-11B, S (238839)
Nearest MRT Station: Dhoby Ghaut
Singapore Discovery Centre Souvenir Shop (Selected Soldier Figurines & Military Souvenirs)
510 Upper Jurong Rd, S (638365)
Chinatown Heritage Centre (Heritage Figurines)
48 Pagoda Street, (S) 059207
Nearest MRT Station: Chinatown
National Museum of Singapore Gift Shop (Heritage Figurines)
93 Stamford Rd, (S) 178897
Nearest MRT Station: Bras Basah or Dhoby Ghaut
Asian Civilisations Museum Gift Shop (Heritage Figurines)
1 Empress Place, (S) 179555
Nearest MRT Station: Raffles Place
What payment modes do you accept in your online shop?
We accept Visa, Mastercard, or Paypal payments for all orders, and PayNow or Direct Bank Transfers for local orders.
How much does shipping cost for my online purchases?
We offer free local shipping for orders that are SGD $100 and above. If your order is below SGD $100, shipping within Singapore will cost:
- Flat fee of SGD $7 for figurines via courier
- Flat fee of SGD $2 for all badges, keychains and souvenirs via Singpost ordinary mail
- Flat fee of SGD $5 for tee shirts via courier
What's the shipping process for my online purchases and how long will it take?
All orders will be packed and sent out within 2 working days.
Orders in Singapore will take 3 - 5 working days to reach. If you need your order to be delivered at a specific timing, please inform us in the comments section during checkout (for courier deliveries only).
International orders will take 1 - 2 weeks, depending on country.
You will receive confirmation emails upon purchase and when your item is shipped out from our online store.
Are your figurines endorsed by the Singapore Armed Forces (SAF)?
Miniature Stories and all associated merchandise are not affiliated with the Singapore Armed Forces (SAF).
We are simply individuals who wish to create memorable keepsakes and nostalgia for National Servicemen, regulars and all who have an interest in Singapore's military defence and history.
The realistic design and details in our figurines are created from personal research on information that's available on public platforms.
Return Policy
We take special care in ensuring that your purchase reaches you in perfect condition. But in the unlikely event that you receive a damaged item, we would be glad to either send you a replacement at no cost, or refund your money. Please email us at [email protected] to inform us of any defects as soon as you are aware of them, and we will contact you with further instructions.